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I have a valid serial number for CS6, I have it installed on my PC, and used to have it installed on my laptop. The product is listed as registered under my profile, but I cannot locate any way to download CS6, not on the Adobe site, nor through the CC app.

It really shouldn’t be this hard to access a product that already belongs to me, no matter how hard Adobe try to push a CC subscription instead.

I have a registered and confirmed CS6 ON my account, along with serial number. But because, ALL the way back in , I didn’t purchase from Adobe, they can’t provide a simple install file? To the best of my knowledge, I don’t have the disc, nor the account for the third party provider I purchased CS6 from, as it was y’know, back in I find it extremely hard to believe Adobe won’t provide an install file for a product I can prove I own.

It’s terrible practise. Your serial number is tied to the media provided to you at time of purchase. I can point you to a direct download link for CS6 see link below. But your serial number might not work with this installer.

If it works, great! If not, contact the vendor who sold you CS6. Adobe may remove these installers at anytime. If you have a legal perpetual license for the software, you are legally entitled to install it, and Adobe cannot prevent you from doing so. However they are not obligated to help you get the media. You’re on your own for that. They COULD provide it, but they won’t, because they aren’t making any money by doing so, and as a publicly traded company, Adobe has a fiduciary responsibility to maximize shareholder value, even at the expense of customers like you.

Yes, but you didn’t pay that money to Adobe. You paid it to a third-party vendor. You are not Adobe’s customer, the vendor is. It’s like buying a Kenmore dishwasher from Home Depot. If something goes wrong when it’s under warranty, you have to talk to Home Depot instead of Sears about getting it fixed because you bought it from Home Depot. How do I know? I had a similar situation. I called Abobe and demanded that they send me the media I needed to reinstall it onto my computer.

After a lengthy conversation where I was fed a lot of bull I started asserting myself in a calm “I’m getting my way” attitude he finally gave in and told me I could get them to mail me the media I needed as long as I paid the shipping cost. It worked great and I put the disc in a safe place so I’ll always have it. If it’s allowed I would be happy to make a copy and mail it to you but only if Abobe and this community allow it.

Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It’s a scam, run away! Creative Suite is no longer sold or supported. Until just a few months ago I don’t remember the exact date Adobe had public links so anyone could download the install file s and use their serial number.

I don’t know the reason, but those public download links were removed and the only downloads now available are as I described before The link that Nancy provided may or may not work Yeah the last time I had to install, which would’ve been 18 months – 2 years ago, the links were all there, and worked beautifully. Adobe wants their customers on the latest technologies and security features which are only available in current releases.

Adobe Support Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for. Did you mean:. How to download CS6 – I have a serial number valid from original purchase. As title. Hoever I recently had to factory reset – losing all install files. Any direction would be much appreciated.

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Learn more. All forum topics Previous Topic Next Topic. Jump to latest reply. John T Smith. Ridiculous if I do say so myself. In Response To Zdaniels. Nancy OShea. Many thanks. I’ll have a browse through the links, and hope for the best. I only see downloads for CS5 and below. Where can I find the CS6 dowload. I’m just too optimistic apparently.

I do find it absolutely atrocious that we live it such a greed ridden world. Good Luck. Too much to hope that would’ve still been the case today.

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